We are committed to keeping any data which we collect within a safe environment, because we respect the right of all our visitors to retain their privacy.
We do not collect any information whatsoever beyond that which is essential for the running of our business. This includes such items as e-mails that you send to us and our replies to those messages.
We use third-party e-mail companies to process our e-mail messages and you should be aware that it is technically possible (although highly unlikely) for these companies to access copies of any e-mails that you have sent to us. This includes messages sent via a contact form. You should not therefore include any personal or important information in any e-mail that you send to us.
We may receive information during your normal use of our website. This information includes such factors as the pages that you visited, the length of time you spend on these pages, the IP address that you were using at the time, the type of device that you were using (i.e. desktop computer, tablet or mobile phone), the browser that you were using (i.e. Internet Explorer, Chrome, Firefox etc), and other minor factors. None of these factors can be used to personally identify you.
We do not store any of the above data that we receive.
We attempt to keep our website running on a secure environment with adequate security systems in place to prevent unauthorised access. Unfortunately the Internet is a rapidly changing environment and there are many skilful hackers attempting to break into website at all times. We cannot therefore guarantee that our site can remain secure in the event of unauthorised access of this type. This is a problem that is certainly not unique to ourselves but it is a common one which affects every website on the Internet. You should therefore be aware that security may be compromised on any website and you should take your own personal steps to safeguard it by making sure that you run antivirus software regularly and that you keep your computer and operating system up-to-date.
Transfer of information abroad
Our sites may be hosted on servers outside the United Kingdom. It is technically possible for the companies or individuals who control these servers to access any of the limited amount of information that we receive about our visitors. None of this information can be used to personally identify you.
Links to other websites
Our site carries links to other websites which may provide goods or services. Once you have clicked on one of these links you will leave our website and visit another one. What we try to ensure that these websites are run by ethical concerns you should be aware that we have no control over their privacy policies. You should therefore check these policies carefully to ensure that they are acceptable to you.
Under the Data Protection Act you are entitled to ask any organisation to disclose to you any information that they hold about you in computerised form. If you wish us to provide you with this, please write to us : our address is Sheraton Abbey, Booths Hall, Booths Park Knutsford Cheshire WA16 8GS United Kingdom. Please send proof of identity in the form of a minimum of two public utility bills and a photo copy of either your driving licence or passport. We will then provide you with either the information we hold about you, or confirmation that we have no information whatsoever about you. We are entitled to charge a reasonable fee for this and you should therefore enclose a cheque for £10.
We will not voluntarily disclose any information whatsoever about any visitor to our website unless we have reason to suspect fraud or criminal activity, or are ordered to do so by a competent legal authority.
It may be necessary from time to time for us to alter this policy, and it will not be possible for us to give advance notice. You should therefore return to check this policy from time to time to ensure that it still meets with your expectations.